3ZC Store Customer Feedback Thread

[TnkrsToyCo]

Please contact N20Z or lifeisboost about the order, we'll need the order number to check into it.

[N20Z]

Originally Posted by NorCal300zxTT

I am sad to say that I have bad feedback for the 3Z store. About a month ago my rear rotors and pads got a rock stuck in them and both were damaged and fronts were about in need of replacing. I decided I would get all new brakes and rotors and started researching. I found tons of sites that sold a bundle deal for the Z32: Powertrix, 3Z store, Z1, CZ, SZ, etc etc. Well I decided to try and support our 3z store although I usually don't. I purchased the Brembo slotted rotors with Hawk HPS pads, Motul RB fluid, etc. Total was about 630$...

To the bad part, I was sent an e-mail saying that the items would be shipped on a date, then I was given a tracking number with a side note saying that the rotors would be shipped seperately. About 4 days later I received a package and inside was the lines, pads, and fluid. Things looked like they were going good and I would just be waiting for a few more days for the rotors. I was not given a tracking number for the rotors but I was told they would be shipping out of Cali. I figured it would take a few days considering I am in Cali. I waited 4 days with constant e-mails being sent to them asking whats going on and to please keep me updated because my car is down and I need to fix it. Finally they sent me two tracking numbers, and for the past 3 days I put them in USPS constantly and it never came up with results. I sent them an e-mail the other day stating how dissapointed I was and how I would like to know whats going on considering I just spent 600$ and all I got was the tracking numbers and no replies. Today I got a package and went and picked it up, it was only ONE of the sets of rotors in a Brembo box that looked that it was from the 40's(it was totally trashed and worn out, looked very old.) Then I took the rotors out of box and they had flaws on them, I don't believe any flaws that would affect the performance but for 600$ I was expecting "New" rotors...They have chips on the edges, extra casting all over, and small gashes. The packaging was also HORRIBLE. just shipped in box with no padding. I will post pictures tomorrow but I am defintely VERY dissapointed. I am not sure if I want to even put them on my car yet, and on top of that I STILL don't have the other set of rotors....

anyways I am done venting, I can't believe how horrible this transaction went. I could have saved a lot of time and trouble ordering from a vendor who keeps in touch with there customers and makes sure the customers happy.

You ordered slotted only rotors and left very specific instructions in the comments box which we made sure and followed. All of the parts to your brake kit except the rotors shipped immediately. You were informed right away that we did not have those particular rotors you requested in stock and that the rotors were drop shipping from a vendor in California although we did not state exactly when they would ship or when you would receive them. You were communicated with via numerous e-mails on a timely basis and given all the information that we were being given from our supplier. The situation was not in our direct control but we did our best to answer your questions and make sure that you received what you ordered in a reasonable time frame. You did receive exactly what you ordered. You weren't promised anything that wasn't delivered on and there was no lapse in commuication. At this point to avoid any future problems and for your protection we are removing you from the list of members who are eligible to purchase in the 3ZC Store. We want to make sure that neither party slips up and makes the mistake of doing business together again.

[N20Z]

Originally Posted by jschrauwen

Recieved my 58mm TB's this past week.
Many thanks guys for the USPS shipping process. It helped immensely in many ways.

What is the main benefit for you of the USPS shipping to Canada? Do you get to avoid the duties and taxes entirely?

[wizard of gore]

no problems with my intake, arrived in about 3 days

[movenu]

Wasn't impressed. Tried to purchase a Z1 TT auto (built) transmission and it actually was costing more than buying it though the Z1 site. The base price was cheaper but than the buyer was hit with more and higher charges than buying it though Z1's site so the overall (final) total was about $ 90 more. This was in October or November. Wound up buying a Specialty Z...

[jschrauwen]

Originally Posted by N20Z

What is the main benefit for you of the USPS shipping to Canada? Do you get to avoid the duties and taxes entirely?

Sorry about not noticing this query sooner.
Shipping through USPS means that it will be processed at the border by Canada Post. Canada Post charges a flat rate brokerage fee which is substantially lower than any of the couriers out there to the tune of ~ $10.00. I've had to pay nearly 100% of the product value in brokerage fees alone not counting the the other associated duties/tarrifs. But for me it also means that I can pick up my package at my local Post Office at my liesure when I receive a notice of it's arrival if it won't fit into my roadside mailbox. But for a courier like UPS, they require the recipient to sometimes sign for it or be present to receive it when they come to deliver. This poses a problem to me as I live alone there's no one to receive the package during weekday delivery times. This means I have to go to the nearest UPS warehouse which is more than 30 minutes away. The perils of rural living I guess.
I also have an easier time with the vendor marking the parcel as a "GIFT" or "WARRANTY RETURN" when it gets into the hands of Canada Post but not as fortunate with couriers like UPS who will open the package and decide for themselves if it's a gift or warranty return or not and levy fees accordingly.
UPS is a great shipping mechanism for shippers/vendors but not so much for the recipient.
I hope that helps clarify some of my and perhaps other's motivation for USPS over a courier.


BTW, have you determined when the next round of Store GB's will start again?

[eaglecatcher]

Originally Posted by jschrauwen

BTW, have you determined when the next round of Store GB's will start again?

Would like to know this as well, get in on my 1st GB as a new Z owner

[BASEBALL]

Just getting around to this thread.

I placed an order on Monday, Sept 28th and received it all in excellent condition and packaged properly that Friday. I wasn't concerned about speed, more concerned with proper packing and of course, the parts matching what I ordered. I was very satisfied.

This is what I ordered:

1 x Greddy Profec B SPEC2 Boost Controller
1 x Nismo Transmission Mount
1 x Z1 2.5" "5 bolt" Stainless Steel Downpipes
2 x AMS Z32 Rack Boot
1 x Upgraded Fuel Injectors & 300 Degree Rails
Injector Size 615cc
Upper/lower O-rings & insulators
Fuel lines and fittings
1 x AMS Max Flow TT Exhaust Manifolds
1 x Z1 SMIC (Sidemount Intercooler Kit) w/Free Shipping

[TnkrsToyCo]

Right now there is no schedule to get it changed out. Everyone is pretty tied up. It might change out before ya know it.

[eaglecatcher]

Had an issue with placing an order today. Was buying the Z1 intake (pop charger) and my order wouldn't go through, as it said my card was invalid. All info was typed in correctly, I know for a fact, because I went to the Z1 website (paid an extra 6 bucks... lol) and the order went through with the card.

Will try again next time I order something

[TnkrsToyCo]

Adam, you should have let us know if you were having a problem with the form. We had a problem recently where it wouldn't accept any cards. lifeisboost takes care of the forms and such.

[eaglecatcher]

I would have but needed to get it ordered last night for it to get here ASAP and didn't want to wait. But no worries I'll be ordering more expensive stuff to support the forums before long.

[LAHPQ]

Well might as well post my experience.

I recently purchased a large amount of goods from the forums store and i loved it. It had most of the parts Z1 sells at a slightly cheaper rate (actually how i found this forums). So i was excited and i was doing a rebuild. I was very satisfied with packing and shipping. The only thing i didn't care for was that they only offer 3 day shipping. With normal shipping i'm pretty sure if would of came in 2 days and been cheaper but, i dont mind. It was all in all good to support the forums and the products were great and at great products!

The only thing they need is a large inventory of items. U guys should combine sell everything that all the sponsors have to turn it into like a one stop shop thing.

Thanks 3ZC Store!
George N

[eaglecatcher]

When will more GB's be posted...? I've got money to spend on Z parts and am waiting to see what the GB's hold in store before I buy anything.

[LAHPQ]

Yea, i have been interested to see what NA Gbs would come out. Deals on turbos do nothing for me! lol

[ava_z32]

Originally Posted by LAHPQ

Yea, i have been interested to see what NA Gbs would come out. Deals on turbos do nothing for me! lol

this! lol

[TnkrsToyCo]

??I think everyone is still thawing out.

[fetusXkush]

Originally Posted by eaglecatcher

When will more GB's be posted...? I've got money to spend on Z parts and am waiting to see what the GB's hold in store before I buy anything.

i also am now in the same situation and would like to know if and when asap, because other wise im off to ams to get an oil cooler and some others funds depending lol

[phantomz]

ya i was also woundering when the group buy would come back. i like the days when we voted for them. i wonder if it just did not work out for them business wise?

[fetusXkush]

???No response yet.........

[LAHPQ]

Yea, i want some chrome stuff or suspension stuff! lol

[fetusXkush]

^^Same here for chrome or strut braces or hicas eliminator bar. But not in need of coil overs lol just throwing it out there

[fetusXkush]

Come on nothing...........
:gro up:

[lifeisboost]

sorry guys we have been super busy so we have not been in contact with any vendors. But they will be coming back.

[eaglecatcher]

Did I hear someone say cat back (HKS possibly) short shifter, and 90-93 spoiler...?

Man, I keep hearing that little voice inside my head saying "buy us... buy us..."

[LAHPQ]

I think they said Cat back (not HKS, because hks= fail, lol), JDM front fascia, and the adjustable suspension kit needed to lower your z (rucas, fucas, tension rods, and whatever else)

YEA do it!

[eaglecatcher]

No I must have the HKS. Or the Greddy TiC works too, but I prefer the HKS.

Kaminari LED spoiler would be epic for me... My spoiler is literally shot.

lifeisboost, do you have any idea like how soon the next GB *might* be? I need to start placing orders for stuff in the next couple weeks to be sure I have everything by March, and I know how GB's can take a while sometimes...

[TnkrsToyCo]

We still have a lot of stuff in the store, not just GB's.

And I just bought a Kaminari LED spoiler. Still in the wrap.

[eaglecatcher]

Originally Posted by TnkrsToyCo

We still have a lot of stuff in the store, not just GB's.

And I just bought a Kaminari LED spoiler. Still in the wrap.

I'm well aware of that... I just wanna see what the deals are first before I go drop close to a grand here, assuming I can find what I want.

With the Kaminari LED spoiler, that's gonna be a straight up replacement for the flushmount correct? Obviously it's a bit more "pronounced" but I just need to make sure it'll cover all the paint the current shitty spoiler is sitting on top of...

Also, I noticed it seems to have 1 or 2 square indentions on the part just above the tail lights, do you know what that's for?

Sorry if it's OT, but I might as well ask now.

[TnkrsToyCo]

Not really sure Adam, I just bought one from a member that had it and needed to sell. I'll have to look at it when I get it to answer your question.
Should be a direct bolt on.